Maintains compliance with ARAMARK's standards of operation. Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.įunction comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services.
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